Privacy Policy

Last updated: May 12, 2026

This Privacy Policy describes how VitaVault ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect the following personal information:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (credit card, PayPal, etc.)
• Order history and transaction data

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Communicate with you about your purchase
• Screen orders for potential fraud or risk
• Provide customer support
• Send marketing emails (only if you opt in)
• Improve and optimize our store
• Comply with legal obligations

3. Sharing Your Information

We share your personal information with third parties to help us provide our services:

• Shopify — our e-commerce platform. Your data is stored on Shopify's servers. You can read their privacy policy at shopify.com/legal/privacy
• Shopify Payments — used to process payments securely. Your payment data is encrypted and handled in compliance with PCI-DSS standards.
• PayPal — an alternative payment processor. Their privacy policy is available at paypal.com
• Shipping carriers — we share your name and address with couriers to deliver your order.
• Google Analytics — to understand how visitors use our store (anonymized data only).

We do not sell your personal information to any third parties.

4. Payment Information

5. Cookies

We use cookies to help us remember your preferences, understand how you interact with our store, and improve your overall experience. Cookies are small data files placed on your device.

You can set your browser to refuse cookies, but this may affect the functionality of our store. The following types of cookies are used:

• Essential cookies — required for the store to function (shopping cart, checkout)
• Analytics cookies — help us understand visitor behavior
• Marketing cookies — used to show you relevant ads

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to object to processing of your data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at the email below.

7. Your Rights (CCPA - California Residents)

If you are a California resident, you have the right to know what personal data we collect, the right to request deletion of your data, and the right to opt out of the sale of your personal information. We do not sell personal information.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for up to 5 years for accounting and legal purposes.

9. Minors

Our store is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: