Terms of Service

Last updated: May 12, 2026

Please read these Terms of Service carefully before using our website or placing an order. By accessing or using VitaVault, you agree to be bound by these terms. If you do not agree, please do not use our store.

1. About VitaVault

VitaVault is an online retail store selling refurbished and modded PS Vita gaming consoles. We are not affiliated with, endorsed by, or associated with Sony Interactive Entertainment or any of its subsidiaries. All product trademarks belong to their respective owners.

2. Eligibility

By using our store, you confirm that:

• You are at least 18 years of age, or have parental/guardian consent
• You are legally capable of entering into a binding contract
• You are not located in a country where purchasing our products is prohibited
• The information you provide during checkout is accurate and truthful

3. Products

All products sold by VitaVault are refurbished PS Vita consoles. We make every effort to accurately describe our products, including condition, storage capacity, color options, and included accessories.

• Product images are for illustration purposes and may vary slightly from the actual item
• All consoles are pre-loaded with games via custom firmware (CFW)
• We reserve the right to modify product listings, prices, or availability at any time
• In the event of a pricing error, we reserve the right to cancel the order and issue a full refund

4. Orders & Payment

When you place an order with VitaVault, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason.

• All prices are listed in USD unless stated otherwise
• Payment is due in full at the time of purchase
• We accept major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay via Shopify Payments
• All transactions are processed securely using 256-bit SSL encryption
• We reserve the right to cancel orders suspected of fraud

5. Shipping & Delivery

• We offer free worldwide shipping on all orders
• Orders are dispatched within 1–2 business days of payment confirmation
• Delivery times vary by destination and are estimates only — we are not responsible for carrier delays
• We are not responsible for orders lost or delayed due to incorrect shipping information provided by the customer
• Risk of loss and title for items pass to you upon delivery to the carrier

6. Returns & Refunds

We offer a 30-day money back guarantee on all orders. Please refer to our Return & Refund Policy for full details on how to return an item and receive a refund.

7. Warranty

All VitaVault consoles come with a 30-day satisfaction guarantee. This covers:

• Hardware defects present at the time of delivery
• Items that do not match the product description
• Items that arrive damaged during shipping

This warranty does not cover:

• Damage caused by the customer (drops, water damage, unauthorized repair)
• Normal wear and tear after delivery
• Issues arising from misuse or modification by the customer

8. Intellectual Property

All content on this website — including text, images, logos, graphics, and code — is the property of VitaVault and may not be copied, reproduced, or distributed without our written permission.

Game content pre-loaded on consoles is subject to the intellectual property rights of their respective developers and publishers. VitaVault does not claim ownership of any game titles.

9. Prohibited Uses

You agree not to use our store for any of the following:

• Any unlawful purpose or to solicit others to perform unlawful acts
• To violate any laws or regulations
• To submit false or misleading information
• To transmit any viruses, malware, or harmful code
• To collect or track personal information of other users
• To spam, phish, or engage in fraudulent activity

10. Limitation of Liability

11. Disclaimer of Warranties

Our products and services are provided "as is" and "as available" without any warranties of any kind, either express or implied, except as explicitly stated in these Terms. We do not warrant that our store will be uninterrupted, error-free, or free of viruses.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through good-faith negotiation first, and if unresolved, through binding arbitration or the courts of competent jurisdiction.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our store after any changes constitutes your acceptance of the new terms. We recommend reviewing this page periodically.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

15. Contact Us

If you have any questions about these Terms of Service, please contact us: